AI-powered service in the dining room that turns visits into loyalty. No points. No app. No guesswork.
Guest Identified · Playbook Created
Your best manager runs the floor on instinct, reading every guest, knowing who to prioritize, never missing a moment. Yet despite this, hundreds of opportunities go unseen. Guestologie makes the invisible, visible.
Guest:
Current Value Calculated
Future Trend Predicted
Orchestrated Execution
The service goal flows to every role on the floor. Your host sees it before the guest arrives. Your server sees it at the table. Your manager sees it across the room. No one misses a beat.
Before the guest reaches the door, the host already knows their tier, their trajectory, and the service goal. High-potential prospect? Top of the list. At-risk elite? Manager notified. Every arrival is already prepared.
The service goal translates into specific actions at the table — what to mention, what to comp, when to check in. Every server delivers a personalized experience without guessing.
One view across the entire dining room. Which tables need attention, which guests are high-priority, where the service goal hasn't been executed yet. Focus goes where it matters most.
Spend that works
Patent Pending
Every action Guestologie recommends is chosen for one reason: investing in the guests who are most likely to walk back through your door.
You set the budget per location. The system allocates it to the guests with the highest return potential, not scattered across the dining room, not decided ad hoc during a rush. Every investment in attention or product is tracked back to whether that guest came back, and when.
Actions drive visits. Visits drive revenue.
The math is simple.
Integration
Guestologie connects to your POS and reservation system, no rip-and-replace, no six-month integration. Live in two weeks. If you have a points-based loyalty system or CDP we'll play nice and multiply your investment.
The Team
Enterprise-proven. Operationally entrenched. Built by the people who've scaled the industry's biggest restaurant technology companies.
Founder, Vivonet · PAR Restaurant Solutions
Ryan is a pioneering force in restaurant technology. He founded Vivonet, the industry's first cloud-based POS, scaling it over 13 years to a successful exit. He later founded Instant Financial, helping redefine how hospitality employees access earned wages, and went on to lead PAR Technology's Restaurant Solutions Group as SVP & GM, driving a 4x increase in value. With Guestologie, he is now pioneering AI-driven guest recognition, solving one of the industry's oldest and most valuable challenges.
VP Operations, Bloomin' Brands · Carrabba's
Crystal held executive-level roles at Bloomin' Brands across operations, training, and supply chain. She knows what it takes to roll a program across thousands of locations and make it stick in the chaos of a dinner rush. At Guestologie, she bridges product capability with how it actually lands on the floor.
AI & ML · Predictive Systems
Justin is the architect behind Guestologie's platform. He has worked on advanced AI and machine learning initiatives with Google DeepMind and contributed to projects including PaLM 2, Codey, and Bard (now Gemini). He previously served as Chief Mobile Architect at Chick-fil-A.
Product & Go-to-Market · Enterprise SaaS
Mike has led product innovation sprints for some of the world's largest brands, Toyota, Paramount Pictures, Dropbox, and has founded companies of his own, bringing critical experience moving products from zero to one. As CPO at Guestologie, he owns the experience layer: making sure what's technically powerful feels effortless on the floor.
Restaurant Vertical Sales · Enterprise
David is a 22-year leader at Bloomin' Brands, he helped scale Outback Steakhouse and its sister brands into a global powerhouse while defining world-class standards for food and guest experience. He was also a key member of the launch team at Instant Financial, where he bridged hospitality operations with innovative fintech solutions.
See the product in action. Understand how it fits your operation. And get a clear picture of what Guestologie could do across your locations.
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